Integration

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Microsoft Dynamics 365

Automatically sync calls and customer data with Dynamics 365.

Microsoft Dynamics 365 integration for synchronizing calls and customer data
Microsoft Dynamics 365 integration for synchronizing calls and customer data
Microsoft Dynamics 365 integration for synchronizing calls and customer data

Dynamics 365 Integration: AI-Powered Customer Data & Call Logs


Integrate smao into Microsoft Dynamics 365 and automatically receive customer updates and activity logs from every call. Optimize your Customer Relationship Management and increase the efficiency of your sales and service teams.


Key Features & Benefits


  • Automatic Activity Logs: Calls as Dynamics activities.

  • Contact & Lead Update: Speech-to-Text transcripts in the CRM.

  • Opportunity Tracking: Sentiment analysis for deal prioritization.

  • Unified Interface: Directly from the Dynamics user interface.

  • GDPR Compliant: EU data centers and encryption.


How to Set Up the Integration


  1. Authorize smao in Dynamics 365 via OAuth.

  2. Define entities (Contact, Lead, Opportunity).

  3. Configure field mappings.

  4. Activate call synchronization.


Why Dynamics & smao?


Improve your CRM data quality and speed up sales cycles through AI analysis.



Now activate Dynamics integration activate and synchronize call data automatically!