Blog & Insights

Blog & Insights

Current information on AI support & automation

Discover best practices, case studies, and expert tips about AI telephone assistants, customer support automation, and smao innovations.

AI Phone Assistant

Discover how AI phone assistants automate customer calls around the clock, resolve routine inquiries, and relieve employees – efficiently and in accordance with GDPR.

Smartphone with call display – Symbol for AI phone assistant in customer service

AI Phone Assistant

Discover how AI phone assistants automate customer calls around the clock, resolve routine inquiries, and relieve employees – efficiently and in accordance with GDPR.

Smartphone with call display – Symbol for AI phone assistant in customer service

AI Phone Assistant

Discover how AI phone assistants automate customer calls around the clock, resolve routine inquiries, and relieve employees – efficiently and in accordance with GDPR.

Smartphone with call display – Symbol for AI phone assistant in customer service

All articles

Jul 14, 2025

Discover how AI phone assistants automate customer calls around the clock, resolve routine inquiries, and relieve employees – efficiently and in accordance with GDPR.

Smartphone with call display – Symbol for AI phone assistant in customer service

Jul 14, 2025

Discover how AI phone assistants automate customer calls around the clock, resolve routine inquiries, and relieve employees – efficiently and in accordance with GDPR.

Smartphone with call display – Symbol for AI phone assistant in customer service

Jul 4, 2025

AI-powered call forwarding: intelligently filters and directs customer inquiries – available 24/7, relieving your support team.

Woman with headset in front of computer – Comparison of traditional hotline services and AI phone assistants

Jul 4, 2025

AI-powered call forwarding: intelligently filters and directs customer inquiries – available 24/7, relieving your support team.

Woman with headset in front of computer – Comparison of traditional hotline services and AI phone assistants

Jun 27, 2025

AI-based call forwarding filters customer inquiries and distributes them efficiently – for 24/7 availability, faster solutions, and relieved teams.

Symbol graphic for AI phone assistant with call icon – intelligent forwarding of customer inquiries

Jun 27, 2025

AI-based call forwarding filters customer inquiries and distributes them efficiently – for 24/7 availability, faster solutions, and relieved teams.

Symbol graphic for AI phone assistant with call icon – intelligent forwarding of customer inquiries

Jul 7, 2025

Learn how AI phone assistants alleviate support, are available around the clock, and increase efficiency and customer satisfaction.

Office phone with AI phone assistant overlay – successful use cases in support

Jul 7, 2025

Learn how AI phone assistants alleviate support, are available around the clock, and increase efficiency and customer satisfaction.

Office phone with AI phone assistant overlay – successful use cases in support

Mar 14, 2025

GDPR-compliant AI phone assistance: Learn how data protection, EU hosting, and data sovereignty come together to efficiently automate customer service.

Office phone with data protection and GDPR icons – GDPR-compliant AI telephone assistant

Mar 14, 2025

GDPR-compliant AI phone assistance: Learn how data protection, EU hosting, and data sovereignty come together to efficiently automate customer service.

Office phone with data protection and GDPR icons – GDPR-compliant AI telephone assistant

Feb 27, 2025

Discover how an AI phone assistant automates routine inquiries, optimizes customer service, and relieves your support team – GDPR-compliant and available 24/7.

Woman with headset and AI phone assistant display – Automation of routine inquiries over the phone

Feb 27, 2025

Discover how an AI phone assistant automates routine inquiries, optimizes customer service, and relieves your support team – GDPR-compliant and available 24/7.

Woman with headset and AI phone assistant display – Automation of routine inquiries over the phone

Dec 11, 2024

24/7 customer service made easy – learn how an AI phone assistant answers calls around the clock, relieves your support team, and delights customers (GDPR compliant).

Smartphone with AI phone assistant display and headset – 24/7 customer service to relieve the support team

Dec 11, 2024

24/7 customer service made easy – learn how an AI phone assistant answers calls around the clock, relieves your support team, and delights customers (GDPR compliant).

Smartphone with AI phone assistant display and headset – 24/7 customer service to relieve the support team

Technology

Discover how AI phone assistants automate customer calls around the clock, resolve routine inquiries, and relieve employees – efficiently and in accordance with GDPR.

Smartphone with call display – Symbol for AI phone assistant in customer service

Technology

AI-powered call forwarding: intelligently filters and directs customer inquiries – available 24/7, relieving your support team.

Woman with headset in front of computer – Comparison of traditional hotline services and AI phone assistants

Technology

AI-based call forwarding filters customer inquiries and distributes them efficiently – for 24/7 availability, faster solutions, and relieved teams.

Symbol graphic for AI phone assistant with call icon – intelligent forwarding of customer inquiries

Technology

Learn how AI phone assistants alleviate support, are available around the clock, and increase efficiency and customer satisfaction.

Office phone with AI phone assistant overlay – successful use cases in support

Technology

GDPR-compliant AI phone assistance: Learn how data protection, EU hosting, and data sovereignty come together to efficiently automate customer service.

Office phone with data protection and GDPR icons – GDPR-compliant AI telephone assistant

Technology

Discover how an AI phone assistant automates routine inquiries, optimizes customer service, and relieves your support team – GDPR-compliant and available 24/7.

Woman with headset and AI phone assistant display – Automation of routine inquiries over the phone

Technology

24/7 customer service made easy – learn how an AI phone assistant answers calls around the clock, relieves your support team, and delights customers (GDPR compliant).

Smartphone with AI phone assistant display and headset – 24/7 customer service to relieve the support team