Learn step by step how smao processes your call data, hosts it on German servers, does not use it for AI training, and never exports it to third countries.
Customer is calling.
AI assistant is receiving.
The caller is directed to our German servers and is immediately answered by smao.
Transmit live audio securely.
The call audio of your caller is sent in real-time to our speech service. Raw audio remains only in volatile memory and is stored securely on the smao servers located in Germany only upon explicit request.
Language becomes text.
Our AI quickly converts speech into text. This is then stored on DE servers by smao for better traceability and made available to you only in the dashboard through the "Call Log".
Text is converted to audio.
The appropriate response is converted into a human, friendly voice via text-to-speech and transmitted.
End the conversation.
As soon as the caller hangs up, the connection is automatically closed. No audio recording is kept longer than intended.
Your data remains private.
We do not use your call data to train our AI models. Your data is secured in compliance with GDPR and will not be published. After account termination or the expiration of the retention period, all personal data will be completely and automatically deleted.