Integration

Integration

Integration

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TANSS

Integrate the smao call analyses directly into your TANSS system.

TANSS integration for call analysis in IT service management
TANSS integration for call analysis in IT service management
TANSS integration for call analysis in IT service management

TANSS Integration: Customized Support Automation

With smao & TANSS, you automatically get tickets and AI-based notes from calls in your specialized support tool. Optimize your industry support (e.g., authorities, utility companies) with high compliance requirements.


Key Features & Benefits

  • Ticket Generation: Automatically created TANSS tickets with conversation summaries.

  • Compliance Logging: Complete audit trails for regulatory requirements.

  • Customizable Workflows: Escalation and notification rules.

  • GDPR & EU AI Act compliant: Secure operation in German data centers.


How to Set Up the Integration

The TANSS integration is a custom integration. You need to create this together with the smao team. Please contact us directly via our live chat at the bottom right.


Why TANSS & smao?

Perfect for industries with high security and compliance requirements – you automate support and maintain full control.


Activate TANSS Integration now and optimize support processes!