Confluence Integration: Real-time Knowledge Base Update
With smao & Confluence, pages or FAQs are automatically created from phone calls. Ensure that your knowledge bases are always up to date, where your team and customers can quickly find answers.
Key Features & Benefits
Automatic Page Creation: Call summaries as Confluence pages.
FAQ Update: AI-based extraction of recurring questions.
Version Control: Changes & history automatically documented.
Team Reviews: Inline comments in the workspace.
GDPR-compliant: EU hosting & encrypted transmission.
How to Set Up the Integration
Connect smao with Confluence via API.
Select space and page template.
Set keyword filters.
Start automatic publishing.
Why Confluence & smao?
You provide current self-service support and seamless documentation – ideal for customers and internal teams.
Activate Confluence integration now and automate your knowledge base!